Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy explains how Crocktore may collect, use, disclose, retain, and protect personal information when you visit our website, browse products, place an order, make a payment, receive an order, contact customer care, request a return or refund, or otherwise interact with our website, services, or marketing communications.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to any rights and choices available to you under applicable law.

2. Information We May Collect

Depending on how you interact with our store, we may collect or receive the following categories of information:

  • Contact information, such as your name, email address, telephone number, and billing or shipping address.

  • Order and transaction information, including products purchased, order details, payment status, transaction records, and related customer-service history.

  • Payment information, which may be processed by third-party payment providers. We generally do not need to receive or store your complete payment card number.

  • Customer communications, including messages, questions, requests, reviews, and information you voluntarily provide to customer care.

  • Device and technical information, such as IP address, browser type, operating system, device identifiers, and related technical information.

  • Website usage information, including pages viewed, products viewed, interactions with the website, referring pages, and approximate usage activity.

  • Cookie and similar technology information, including identifiers and preferences associated with cookies, pixels, tags, and comparable technologies.

  • Information provided voluntarily, including information you choose to submit through forms, account features, surveys, promotions, or other website functions.

We may also receive information from service providers that assist us with website operations, payments, shipping, analytics, security, advertising, and other legitimate business activities.

3. How We Use Personal Information

We may use personal information for purposes including:

  • Processing and fulfilling orders

  • Processing payments and refunds

  • Arranging shipping and providing tracking information

  • Providing customer service and responding to inquiries

  • Processing returns, exchanges, cancellations, and other order requests

  • Maintaining and improving our website, products, and services

  • Detecting, preventing, and investigating fraud, abuse, unauthorized activity, and security incidents

  • Measuring website performance and understanding how visitors use our store

  • Providing marketing communications where permitted by applicable law

  • Measuring and improving advertising campaigns

  • Personalizing website or marketing experiences where permitted

  • Complying with legal, regulatory, tax, accounting, and other applicable obligations

  • Establishing, exercising, or defending legal claims and protecting our rights and property

We use personal information only as reasonably necessary for legitimate business purposes, contractual obligations, legal requirements, or other purposes permitted by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

Some technologies are necessary for the website to function properly, including features related to shopping carts, checkout, security, fraud prevention, and basic website operation.

We may also use analytics and advertising technologies to understand website usage, measure marketing performance, and provide or evaluate relevant advertising.

Depending on the technology and applicable law, you may be able to manage certain nonessential cookies through your browser, device settings, or available cookie-management tools.

Disabling certain cookies may affect the functionality or availability of some website features.

5. Google Advertising and Measurement

We may use services provided by Google, including advertising and measurement technologies such as Google Ads, conversion measurement, and remarketing features.

These technologies may use cookies or similar identifiers to help us measure advertising performance, understand interactions with our website, and provide or evaluate relevant advertising where permitted by applicable law.

You may be able to control certain advertising or personalization settings through your browser, device, or applicable advertising controls provided by Google.

Our use of these technologies may change as our website, advertising programs, and applicable legal requirements change.

6. How We Share Personal Information

We may disclose or make available personal information to service providers and other parties when reasonably necessary to operate our business or provide requested services.

These parties may include:

  • Shopify and other ecommerce or website service providers

  • Payment processors and financial service providers

  • Shipping carriers and delivery providers

  • Fulfillment and logistics partners

  • Fraud prevention and security providers

  • Website analytics and performance providers

  • Advertising and marketing service providers

  • Customer support and communication providers

  • Professional advisers, such as legal, accounting, and compliance advisers

  • Government authorities or other parties when disclosure is required or permitted by applicable law

Service providers may process information on our behalf and may be subject to contractual or legal requirements governing their handling of personal information.

We do not disclose personal information for purposes unrelated to operating our business or providing services unless otherwise permitted or required by law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions and provide services

  • Maintain business and transaction records

  • Resolve disputes and customer-service matters

  • Prevent fraud and protect the security of our systems

  • Comply with tax, accounting, legal, and regulatory obligations

  • Establish, exercise, or defend legal claims

Retention periods vary depending on the type of information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.

8. U.S. Privacy Rights

Depending on where you live and whether applicable state privacy law applies to you, you may have certain privacy rights.

These rights may include, where applicable:

  • The right to know or access certain personal information we collect or use

  • The right to request correction of inaccurate personal information

  • The right to request deletion of personal information, subject to applicable exceptions

  • The right to request portability of certain personal information

  • The right to obtain information about the categories of personal information collected, used, disclosed, sold, or shared where required by law

  • The right to opt out of certain sales or sharing of personal information

  • The right to opt out of certain targeted or cross-context behavioral advertising

  • The right to limit or exercise other privacy choices provided by applicable state law

Not every right applies in every situation, and applicable exceptions may allow or require us to retain or use certain information.

9. Do Not Sell or Share Requests

Where applicable law gives you the right to opt out of the sale or sharing of personal information, you may submit a request using the contact information provided below.

Where required by applicable law, we will process an enabled Global Privacy Control (GPC) signal as a request to opt out of certain sales or sharing associated with the browser or device sending the signal.

Depending on the type of request and applicable law, we may take reasonable steps to verify your identity before completing the request.

We will not discriminate against you for exercising privacy rights granted to you by applicable law.

10. How to Submit a Privacy Request

To submit a privacy-related request, please contact us using the email address, telephone number, or other contact information listed below.

When submitting a request, please clearly describe the type of request you are making. We may request information reasonably necessary to verify the request and protect personal information from unauthorized disclosure.

If you are dissatisfied with our response, you may have additional rights to appeal or contact the appropriate state privacy regulator, depending on your location and applicable law.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, transmission method, storage system, or electronic service can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.

12. Children's Privacy

Our website and services are not directed to children under the age of 13.

We do not knowingly request or intentionally collect personal information from children under 13 through our website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, services, applications, or platforms.

We are not responsible for the privacy practices, security, or content of third-party services that we do not control. We encourage you to review the privacy policies of third parties before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

When we make changes, we will publish the updated Privacy Policy on this page and update the effective or revised date where appropriate.

Your continued use of the website after an updated Privacy Policy is posted will be subject to the revised policy to the extent permitted by applicable law.

15. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Store: Crocktore
Website: crocktore.shop
Email: support@crocktore.shop
Phone: (907) 568-3417
Business Address:
3243 Montclaire Court
Anchorage, AK 99503
United States

Customer Care Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/Anchorage